1. Introduction

Emergency Plumbing Georgia ("we," "our," or "us") operates emergencyplumbinggeorgia.com. This Privacy Policy describes how we collect, use, and safeguard personal information collected from users ("you") when you visit our website, submit service forms, or place emergency dispatch calls to (470) 802-9130.

2. Information We Collect

We collect personal information that you voluntarily submit to us when requesting emergency plumbing diagnostics, quotes, or service appointments. This may include:

  • Your full name, property address, and contact telephone number.
  • Email address and service notes detailing your plumbing emergency.
  • Geographic location details to dispatch the nearest licensed Georgia plumber.
  • Technical device data, browser type, and anonymous analytics cookies to maintain website performance.

3. How We Use Your Information

We utilize your personal information strictly for legitimate operational purposes: dispatching on-call technicians, communicating arrival windows, generating written repair estimates, answering customer service inquiries, and improving our emergency dispatch response. We do not sell, rent, or trade your personal information to third-party marketing brokers.

4. Data Security

We implement industry-standard administrative, technical, and physical safeguards—including SSL/TLS 256-bit encryption across our web infrastructure—to protect your contact details from unauthorized access, alteration, or disclosure.

5. Contact Us

If you have questions regarding this Privacy Policy or wish to modify any submitted data, please contact our administrative desk by phone at (470) 802-9130 or by email at dispatch@emergencyplumbinggeorgia.com.